About Oakwell

Learn all about who Oakwell is, including our pet care philosophy!

Learn all about who Oakwell is, including our pet care philosophy!

Oakwell Animal Hospital began with Dr. Jessica Sims' belief that high-quality veterinary medicine and a well-run business should go hand in hand. The cornerstone of her business philosophy is that she believes that a great veterinary clinic starts with great employees. If the staff are happy and well-trained, then no challenge is too great for them to overcome. Fostering a great work environment allows us at Oakwell to retain the best veterinarians and staff which translates to excellent healthcare for your pet and the best customer service for our clients.

Our team's genuine passion for that human-animal bond and our dedication to our clients and community is what sets us apart. We believe that your pets should feel at ease, and you as a client should feel like you are with family. We aim to provide a perfect balance between the needs of our patients and clients.

Our Mission

At Oakwell Animal Hospital our mission is to redefine expectations through exceptional customer experiences and compassionate veterinary care that is always wag-worthy.

Our Vision

Oakwell Animal Hospital strives to be your go-to, trusted veterinary practice with high-quality treatment, compassionate staff, and a pet-friendly environment to ensure unforgettable experiences for our clients and their pets.

Our Guiding Principles

We believe that amazing care and an exceptional client experience both begin with a team of extraordinary people. With a staff that truly cares about you and your pet, we hope to make every visit as easy and rewarding as possible. The principles that our practice lives by are:

  • Taking care of your pets like our own by providing high-quality medicine with state-of-the-art equipment and techniques.
  • Being attentive to the needs of our clients by partnering with you to decide on the best treatment and wellness plans.
  • Helping our clients become great stewards of their pets through extensive client education.
  • Having the best staff in town by offering above industry standard wages, an excellent clinic culture, and rigorous training programs.
  • Building community through a shared love of animals with volunteer and community outreach projects.

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